What Is Digital Excellence?

Here’s a list of Digital Excellence Resources.  If you have others to add, hospital please use the form below to add them!

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Speakers/Panelists/Presenters: DexCon 2010 – October 29, abortion 2010

  • Sy Bounds
  • David Chakrabarti
  • Salome Chasnoff
  • Drew Clark
  • Pierre Clark
  • Thom Clark
  • Rishi Desai
  • Jonathan Eyler-Werve
  • Patty Fisher
  • Peter Haas
  • Sandee Kastrul
  • Licia Knight
  • Lisa Jones
  • Rose Mabwa
  • Demetrio Maguigad
  • Michael Maranda
  • Justin Massa
  • Heidi Massey
  • Vincent McCaskill
  • Bruce Montgomery
  • Karen Mossberger
  • Shaz Rasul
  • Don Samuelson
  • Lowry Taylor
  • Nicol Turner-Lee
  • Denise Zaccardi

Sy Bounds

Sy Bounds is the Director of Innovation at the Chetwyn Rogers Community Technology Center on Chicago’s West Side. He is a community technologist, diet painting contracting specialist  and scribe and hosted a popular radio show for many years at Triton Junior College. He blogs at The Blog Professor and is a featured speaker at community events in the Chicago area.

Thom Clark, President Community Media Workshop

During his 20-year career as Chicago’s community media guru, Thom Clark has built the Community Media Workshop into the country’s premier training organization for non-profit organizations who want to connect and engage effectively with local regional and national media organizations. The Workshop, in addition to its many training classes and workshops and its one-of-a-kind annual media conference, operates three well-regarded news websites and publishes a unique directory of Illinois media outlets that has no equal anywhere in America. A former seminarian and photographer, Thom was also the co-founder and first Executive Director of the nationally-regarded Chicago Rehab Network and is a frequent speaker on community media, new media technologies and media strategies on the local and national level.

Pierre Clark, Co-Founder Chicago Digital Access Alliance

Pierre Clark has had a varied career as award-winning photographer, publicist, writer and columnist, promoter, talent manager, technology consultant, non-profit staff person, program developer and neighborhood technology evangelist. Since 1994 he has been active in the movement to provide equitable access to technologies, tools and training for all citizens in Chicago and throughout the nation. He introduced the Neighborhood Computing Center concept in the 1994 Chicago Empowerment Zone Strategic Plan 9for which he was the designer and editor) and created one of the first church-based technology centers, New Galilee, in 1998 on Chicago’s South Side. Recruited by Toni Stone, founder of CTCNet, he became the first Chicago/Midwest Coordinator for CTCNet and in that capacity co-convened and promoted the 1999 CTCNet National Conference in Chicago which drew 400 people.

Clark has founded or co-founded six successful non-profit organizations including the Chicago Digital Access Alliance, Inc., which developed and popularized the term “digital excellence” and the concepts around developing digital excellence communities and public computing centers. The DePaul Egan Center’s 1999 Community Fellow for Technology, Clark has started three successful CTCs, co-authored a technology training program, and written grants which have been awarded nearly $1 million in funding for two-dozen organizations. Clark is a native Chicagoan who graduated as valedictorian at Holy Angels Grammar School, National Merit Finalist/National Achievement Scholar/honors graduate at St. Ignatius College Prep, and attended Harvard University and the University of Chicago.

Matthew Guilford

Matthew Guilford leads the City of Chicago’s Digital Excellence Initiative, a partnership that leverages technologically-engaged communities to advance key issues like healthcare, education and sustainability.  He manages City programs relating to broadband deployment, technology adoption and digital skills.  Prior to joining the City, Matthew developed strategies for technology-based economic growth for the State of Rhode Island.  He holds a degree in behavioral neuroscience and in history from the University of Pennsylvania.  Matthew is a fellow of the Royal Society of Arts and a member of the British Council’s Transatlantic Network 2020 and the Chicago Council on Global Affairs.

Michael Maranda, Co-Founder Chicago Digital Access Alliance

Michael consults on movement building and information strategies for the social benefit sector and engages in capacity building for the Commons. As co-founder of the Chicago Digital Access Alliance he architected the 10 Principles for Digital Excellence, a holistic perspective on Digital Inclusion and Community Building. Michael is past president of the Association for Community Networking and CTCNet Chicago.  Michael is currently developing the Open Stewardship Foundation to promote the fundamentals of open stewardship.

Michael’s personal mission is to “remake fields with tools and provisioned spaces; open the path to a more fluid, functional and open society; design tools and services that integrate the field – making us visible to each other in value and success.”

Justin Massa

Justin’s work centers around civil and human rights, new technologies, open data, and new forms of collaboration. He is a co-founder of MoveSmart.org and is currently the Director of Project and Grant Development at the Metro Chicago Information Center. In 2009, he was named one of the “35 Under 35″ emerging civil rights leader in Chicago by the Community Renewal Society.

From the spring of 2009 through February 2010 Justin was the Program and Technical Coordinator at NetSquared, where he coordinated internal communication and helped run innovation competitions. Before that, he was the Fair Housing Testing and Outreach Coordinator for the Chicago Lawyers’ Committee for Civil Rights Under Law. There he supervised the testing program, handled intake and investigation, and conducted fair housing trainings for 3.5 years. At CLCCRUL, his work focused on the intersection of fair housing and technology and he the led the investigation into craigslist’s publication of discriminatory advertisements, helping create the model for pursuing complaints against creators of discriminatory online housing ads.

Prior to working in fair housing, Justin was a Chicago Public School teacher (8th and 3rd grades) for two years and a research analyst for the Center for New Community for four years. At the Center, he monitored white nationalist activity and trained more than 5,000 young people on how to spot and respond to hate. While at the Center, he wrote forFellowshipIntelligence Report, and Searchlight magazines and appeared on CLTV, VH1, and NPR’s “All Things Considered”.

Justin holds a BA in Political Science, with a minor in Womens’ Studies, from Loyola University of Chicago and a MA in Teaching from National Louis University. He completed the Fair Housing Accessibility FIRST training and NFHA’s Fair Housing School. In the past, he helped organize meetings of the now-dormant Illinois Data Exchange Affiliates and was a founding co-covener of Chicago Net Tuesdays.

Vincent McCaskill

Vincent has spent the past five years managing a leading Community Technology Center on the South Side of Chicago.  His goals are to continue to train youth and adults in entreprenurship and technology. He is a Microsoft-certified trainer and certified networking/repair instructor and is completing an advanced degree in computer science from DePaul University.

Karen Mossberger, Ph.d

Karen Mossberger is Professor of Public Administration, and teaches courses on public policy, administrative theory, and local government management.  Her research interests include local governance, urban policy, policy learning, information technology and e-government.  Her 2008 book from MIT Press co-authored with Caroline Tolbert and Ramona McNeal – Digital Citizenship:  The Internet, Society and Participation- examines the impact of technology on economic opportunity and political participation.  Other work on digital inequality includes an earlier book with Georgetown University Press, Virtual Inequality:  Beyond the Digital Divide (K. Mossberger, C. Tolbert and M. Stansbury 2003), and “Race, Place, and Information Technology”  which won the best paper award for the Public Policy Section of the American Political Science Association in 2005.

Recently, she completed a study of technology use in Chicago with Caroline Tolbert of the University of Iowa, which includes neighborhood-level data for each of the community areas, based on multi-level models.  She is currently co-editing theOxford Handbook of Urban Politics with Susan Clarke and Peter John.

Her research has been supported by the Smith Richardson Foundation, the U.S. Department of Housing and Urban Development, and the MacArthur Foundation, among others.  Her work has appeared in a number of journals, including Public Administration Review, Social Science Quarterly, Urban Affairs Review, and theJournal of Urban Affairs.  She is co-editor of the Georgetown University Press series on American Governance and Public Policy, and on the editorial boards of Urban Affairs Review and the Journal of Information Technology and Politics.  She is also the 2009-2010 President of the Urban Politics Section of the American Political Science Association.

Lowry Taylor

Lowry Taylor is a Co-Founder of Chicago’s Digital Access Alliance as well as Co-Founder/President/Chairman of Digital Development Corporation And Oversight Committee, Inc.  His work focuses on the four key areas of Access, Education, Diversity, and Careers.  He strives to bring together grass-root community organizations, businesses, educators, technology professionals,  and concerned individuals to address these challenges.  At the DDC, Lowry leads the development of projects like the annual “Digital Divide Town Hall, Conference and Expo”. Through the organization’s Danny Davis Training Program for ex-offenders and the unemployed, more than 50% of the 200+plus people who entered the program completed it and received jobs.

Nicol Turner-Lee (Digital Excellence Luncheon Keynote Speaker)

Dr. Nicol Turner-Lee is Vice President and the first Director of the Media and Technology Institute for the Joint Center for Political and Economic Studies. The Joint Center is one of the nation’s leading research and public policy institutions and the only one whose work focuses primarily on issues of particular concern to African Americans and other people of color. The Media and Technology Institute was established in 2008 to study how broadband, the media industry and emerging communications technologies can become avenues of advancement for people of color.

For the past seven years, Dr. Turner-Lee has been an executive at One Economy – a global nonprofit that uses the power of technology and information to expand opportunities for low-income people – serving most recently as Senior Vice President for External Affairs in charge of public relations, national strategic partnerships and business development. While at One Economy, Dr. Turner-Lee played key roles in all aspects of its core business, including residential and community broadband access, online public purpose media and youth technology training. She helped to establish broadband connections in thousands of affordable housing units, supported the development and distribution of One Economy’s core media properties and expanded a national technology service initiative from 250 to nearly 3,000 youth in less than two years. Before joining One Economy, Dr. Turner-Lee founded the Neighborhood Technology Resource Center, a Chicago-based nonprofit that provides public access to computers and the Internet to thousands of low- and middle-income people. In its nine-year history, NTRC has been recognized by the State of Illinois and the U.S. Department of Housing and Urban Development as a model community technology center. Dr. Turner-Lee has served on the board of the Center for Economic Progress, most recently as its chairperson. She is a member of the board for the Community Renewal Society and a former member of the Chicago Wireless Task Force. In 2007, Broadband Properties magazine named her to its list of the “Top 10 National Broadband Promoters.” Dr. Turner-Lee is a former Research Fellow with Northwestern University’s Asset-Based Community Development Institute, a recent Rockwood Leadership Fellow and has served as adjunct faculty at Northwestern and North Park Universities. She graduated with honors from Colgate University, has a doctorate in Sociology from Northwestern University and a Certificate in Nonprofit Management from the University of Illinois-Chicago.

From the Chicago Digital Access Alliance.  The following principles have been adopted under the Campaign for a Community Benefits Agreement. We believe these principles should guide the development of the wireless network and the opportunities that emerge from its formation.

1. DIGITAL EXCELLENCE IS AN INSTITUTIONALLY FUNDED PRIORITY FOR CHICAGO. Activities promoting Digital Excellence are best shaped and supported through a sustained funding mechanism. A Digital Excellence Trust, prescription guided by local constituents and practitioners in the field of Digital Literacy should advocate on behalf of the digitally under-served, capsule offer programmatic support to establish local capacity and promote the vision of digital excellence.

2. SOUND PLANNING, capsule EVALUATION AND POLICY MEASURES ARE CRITICAL TO DIGITAL DIVIDE EVALUATION AND DIGITAL EXCELLENCE IMPACT. Qualitative and quantitative processes must be established to gather baseline and ongoing data on Chicago’s digital divide, and guide the creation of new policies and practices to strengthen digital opportunities, thereby promoting digital excellence.

3. UNIVERSAL ACCESS TO HIGH-SPEED CONNECTIVITY IS A PUBLIC RIGHT AND NECESSITY.Universal broadband access for all citizens is a public right, not a privilege. Internet access must be available to ALL Chicago residents regardless of where they live, work or learn, furthermore, provision must be made for special access needs. Service upgrades and enhancements must be made available to all communities in an equitable manner.

4. DIGITAL LITERACY AND FLUENCY ARE FORMS OF HUMAN CAPITAL AND REQUIRE PUBLIC INVESTMENT. Comprehensive training for digital literacy must be available in multilingual and varied learning formats. Digital proficiency must be promoted at neighborhood based locations, especially community technology centers, community based organizations and libraries, to strengthen resident understanding of new technologies. Training must be available in multiple formats to promote the inclusion of citizens who are fluent in other languages or disabled.

5. LOCAL INFRASTRUCTURE IS NECESSARY FOR COMMUNITY-DRIVEN CONTENT DEVELOPMENT. Content must reflect the ideas, identities and innovation of community residents and their respective neighborhoods. Local infrastructure must be established to allow for community control over content. Civic, educational and government web sites must be available for free to residents at ALL times through a Civic Garden accessible on the wireless splash page.

6. HARDWARE TOOLS MUST BE AVAILABLE TO ALL. Computer hardware, whether new or refurbished, must be available to ALL Chicago residents free or at affordable cost, and non-predatory mechanisms must be put in place for the acquisition of this hardware for all consumers. Community based organizations, libraries and parks must be equipped and supported to provide free public use access.

7. ENVIRONMENTALLY SUSTAINABLE BEST PRACTICES AND INNOVATIONS IMPROVE THE HEALTH AND WELL-BEING OF ALL NEIGHBORHOODS. The tools of the information age must adhere to and support the highest levels of environmental and economic sustainability. The city should use the new network as a means to disseminate and capture information vital to improving the sustainability of our city, such as gathering air and water quality data and improving transportation choice. Economically and environmentally sustainable processes for disposal and recycling of outdated electronic materials should be supported by the City and technology vendors in all communities, particularly those low-income areas traditionally targeted for the potentially harmful disposal of used and toxic computer hardware. The City and technology vendors should support the creation of neighborhood-based recycling and refurbishing initiatives for environmental remediation and job creation.

8. OUR FREEDOM TO CONNECT DEMANDS NETWORK NEUTRALITY AND ACTIVE MONITORING FOR EQUITABLE SERVICE. Network Neutrality is grounded in Freedom of Speech. For all networks offering service in Chicago the precept of network neutrality must be honored and all features of the network (bandwidth, services and enhancements) must be deployed so as to achieve universal and equitable coverage. The community must have the ability to monitor and verify data on coverage and quality of service, there must be mechanisms for remediation, and the city must take an active role to ensure compliance by vendor and subsidiaries.

9. THE GLOBAL ECONOMY WORKS FOR EVERYONE: ASSURE WORKFORCE DEVELOPMENT AND FIRST SOURCE HIRING. Workforce development opportunities that emerge from the wireless network should be made available to neighborhood residents (including the hard-to-employ, youth, and physically challenged) that are identified, trained and employed through first source hiring opportunities and subcontracting opportunities for neighborhood-based businesses.

10. IN STRONG NEIGHBORHOOD ECONOMIES, ENTREPRENEURS AND SMALL BUSINESSES THRIVE. The network must provide mechanisms to expand existing small businesses and cultivate new opportunities in Chicago’s under-served communities. Small businesses and residents must have the resources, training and support to use the access afforded by the network to grow revenue and potential, including training in business development and eCommerce.